Our training at Elitebutler not just grooms the staff professionally but personally as well. The skillsets learned are from scratch. Basic interaction skills, responding with courtesy & toning down an argumentative situation, attending unusual personal requests, handling errors by staff or colleagues, etc.
Elitebutlers training is always executed in a customized format. Ideally, the training is laid out considering the target audience. Whether it is a service staff, registration & inquiry team, management team, or any other profile of that hotel. Elitebutler training is always in line with the targeted customer for the best results.
Elitebutlers training believes in training hotel staff majorly through group sessions. As group training creates a fun hotel culture, improves communication between staff across departments, increases team cohesion, fosters respect between teams, grows in understanding of each other’s concerns, and stays strong together.
By facilitating better communication between staff, it becomes easier to collaborate team achieving targets set for the quarter. The hotels that strive for staff upskilling altogether have a double win. A staff that is upskilled as well as ensures rewarding revenue returns.
Hotels are later known for their ambiance & price it charges but first for their finest world-class services. The smallest details of inter-personnel communication with guests & ways to tackle their concerns with ease matters. This is done conveniently by a staff trained by Elitebutlers.
The hotel staff is trained by Elitebutlers in a way that hotel staff is more of a problem solver than that is trapped in doubts. The resolution to all the complications is with the staff itself with no requirement of any special expertise person to be bought in for smooth functioning.
The hotel workforce coached by Elitebutler has improved staff quality. enhanced service knowledge, and refresh essential skills. This in return ensures increased staff awareness, reduced accidents, and injuries, and boosts productivity.
Elitebutler covers all the hospitality & departmental profile training. All hierarchies need some or the other learning that they are short of. Identifying and improvising are crucial to sustaining the ever-growing competitive market.
Elitebutlers will not just train your staff to increase their competency, We Audit the staff quality & their maximum work potential too. If need be we recommend layoffs to the staff which is adding to the cost for the hotels. New and more proficient hotel staff hiring is something we are equally specialized in.
Elitebutlers Training takes care of everything from any customer-facing profile, proficiency in soft skills, etiquette, grooming for interaction with guests, handling critical situations, setting perfect staff hierarchy and structure, staff upskilling practically & through case studies, staff audit, training, and hiring as per-requisites of the hotels.
Now that you know why a training program is significant for Hotels. Let’s get your ideal training program designed for your hotel.
Hoteller Luxury Hotel
Via Serlas 546
6700 St. Moritz
Tel.: +41 (0)54 2344 00
Fax: +41 (0)542344 99