Restaurant and F&B Staff Training

Elite Butlers provides restaurant staff training and F&B service training for restaurants, cafes, hotels, clubs, banquets, luxury lounges, private dining teams and premium hospitality outlets. The program helps service teams improve grooming, guest handling, order taking, table service, beverage service, service recovery and daily restaurant SOPs.

• What does restaurant staff training include?
  • Guest welcome: Greeting, seating, menu presentation, body language and professional communication.
  • F&B service training: Order taking, tray service, table service, beverage service, clearing and service sequence.
  • Product knowledge: Menu awareness, basic pairing, dietary notes, allergens and upselling with discretion.
  • Service recovery: Handling delays, guest complaints, special requests and coordination with kitchen teams.
  • Restaurant SOPs: Grooming, hygiene, mise en place, side station readiness, shift handover and reporting.
• Who should attend F&B service training?
  • Restaurant servers, stewards, captains, supervisors and floor managers.
  • Hotel F&B teams, banquet staff, lounge staff, cafe teams and private dining staff.
  • New restaurant staff who need onboarding and existing teams who need service refinement.
  • Premium outlets that need consistent guest service and stronger floor discipline.
• Can restaurant training be conducted on-site?

  Yes. Restaurant staff training can be conducted on-site so the team practices with the actual dining layout, menu, service stations, guest flow and operational SOPs.