Before facility manager, we must know what is facility management. Facility Management is an organizational function that integrates people, place, and processes within the built environment to improve the quality of life of people and the productivity of the key business. This fusion of job responsibilities supports the operations of each organization to create an environment where the systems work together flawlessly, from the parking lot to the executive suite. Facility managers are the people who make sure an organization has the safest and best experience possible, by synchronizing the processes that make the built environment succeed.
They are responsible for the overall performance, maintenance, and security of a large complex or facility. They may be responsible for a school, office, housing or shopping complex, hospital, or warehouse. Due to their extensive roles and responsibilities, the facilities manager may share duties with a business services manager, support services manager, or contracts manager. They oversee the day-to-day operations in a facility or commercial property. These professionals help ensure the facility functions correctly. Facility managers are a major part of every organization because they make sure that the workplaces are safe, comfortable, sustainable, and efficient.
A facility manager’s key role can vary depending on their work environment and industry. They may focus on supervising contracts, inspecting equipment for repairs, or administering business operations. They may also help communicate clear directions to the team or a group of management of stakeholders. They also play a vital role as a leader within an organization, promoting teamwork and cultivating companionship among the team members. They often serve a role similar to that of a general manager, meaning they may be responsible for overseeing the overall operations within the facility.
A facility manager’s daily duties may involve maintenance of the facility, supervision of daily administrative services, providing instructions to the team members on practices to maintain the facility, creating and maintaining budgets for repairing and maintaining the facility, and supervising the completion of such projects within the approved budget, providing support to an organization’s strategic objectives by driving Take Cost Out (TCO) initiatives, recruiting external professionals for repairs for the facility, equipment, or machinery, overseeing communication and security frameworks within the facility, supervising communication and security structures within the facility, making sure that the property meets local and industry-specific safety guidelines, maintaining records of the facility, including maintenance bills and payment information, and negotiating annual maintenance contracts and renewing insurances for maintenance.
Facility managers continue to be a vital part of returning to the office after the pandemic. Making sure that offices meet the needs of changing organizations and developing workforces, and guaranteeing the safest workplaces possible, has become the focus of many facility managers. The profession is also starting to impact environmental, social, and corporate governance issues as well. Facility managers also provide support to the organization to achieve social goals, including responsible and ethical investing, sustainability, and overall impact, instead of only focusing on the bottom line.