Role and Responsibilities: –

► Managing the cafeteria operations in regard to timely deliverance of quality & hygienic food.

► Ensure on food quality and service delivery standards

► Ensure timely PPM of all kitchen equipment for optimized productivity and lower downtime.

► Ensure F&B related compliances are fulfilled through periodical audits.

► Ensure creation of site wise food committee and lead in order to organize the food menu and ensure adherence.

►Ensure all soft service- F&B processes are compliant with established SOPs and policies.

► Ensure timely verification & submission of service partners bills as well as timely pay-out as per agreed SLA. 

► Ensure vendor partners are complying on Statutory Compliances.

► Analyse audit findings with regards to operations and collaborate with the concerned stakeholders to develop effective action plans for mitigating risks/ addressing gaps identified.

► Monitor provision for expenses monthly and ensure Service trackers are maintained to capture all billing and service-related activities.

► Conduct periodical operational reviews and audits to ensure smooth service delivery and adherence to defined SLA for services.

► Define the event plan for the entire year.

► Collaborate with multiple vendors for ideas generation in line with festival / celebration.

► Partner with TC and identify suitable vendor

Email resume at nitin@elitebutlers.co.in